TFS Grup, when you visit our official website https://tfsgrup.com/en/ ("Website") purchase insurance products from Eureko or apply to purchase insurance products from Eureko, we show maximum sensitivity for the processing and protection of your personal data in accordance with the Law No. 6698 on Personal Data Protection ("KVKK") and secondary regulations (all together "KVK legislation")
This KVK Clarification Text ("Clarification Text"), has been prepared by TFS Grup, the Data Controller, in order to fulfill the obligation to inform the customers arising from KVK legislation.
1. For What Purposes Is Your Personal Data Processed and in What Ways Is It Obtained?
When you purchase an insurance product from TFS Grup by any means, or when you apply to TFS Grup in any way to purchase an insurance product, or visit the Website, your personal data is processed in accordance with the purpose of processing, limited to it and measured by it, and obtained from electronical and physical environments by written or verbal means and automatic and non-automatic methods, in line with the principles stated in KVKK art. 4.
2. Collection Method of Your Personal Data and Legal Basis of Data Processing
Your personal data is obtained through verbal or written means, electronic and non-electronic channels in line with the aforementioned data processing purposes by TFS Grup directly from yourself or if TFS Grup is authorized from your previous insurance companies associated with health insurance policy, the healthcare providers where you have been treated, public institutions mentioned in insurance legislation such as Insurance Information and Monitoring Center (SBM) and Social Security Institution (SGK), TFS Grup’s agencies and brokers or when you authorize, from third parties such as family members, trustee, employer. TFS Grup processes your personal data in accordance with the principles in KVKK art.4, KVKK art. 5/2 and if your explicit consent is given, your sensitive personal data is processed under KVKK art.6/2. when directly related to the establishment or execution of contracts / policies (execution of transactions within the scope of policies / contracts and processing of requests), foreseen in laws, for fulfilling legal obligations arising from relevant legal regulations, for obtaining explicit consent, when de facto impossible to contact the person concerned, made public by the data subject, provided that the data processing is mandatory for the establishment, exercising or protection of a right and it does not harm the fundamental rights and freedoms of the person and processing of data is in accordance with the legitimate interests of TFS Grup Insurance, limited to it and measured by it.
3. With Whom and for What Purposes Is Your Personal Data Shared?
Your personal data is transferred by TFS Grup to domestic suppliers (actuaries, experts, assistance service companies, information technology service providers, archive service companies, consultants, etc.), business partners (reinsurers, agencies, etc.), competent authorities (Ministry of Treasury and Finance, Insurance Information and Monitoring Center (SBM), Information Technologies Authority (BTK) etc.) and other third parties (other insurance companies, insured person/institution, etc.).in connection with the purposes of processing your personal data, provided that they are limited and measured, and based on the legal reasons mentioned in the Article (2).
4. Your Right to Information
Within the scope of Article 11 of the KVKK, we inform you that, in regards to your personal data, you can apply to our Company in order to, (i) learn whether it has been processed; (ii) request information about it if it has been processed, to learn the purpose of processing and whether it has been used in accordance with its purpose, (iii) know the third persons to whom it has been transferred at domestic/foreign, to request correction if it has been processed incompletely/ incorrectly; (iv) request its deletion/destruction within the framework of the conditions stipulated in article 7 of the KVKK; (v) request the deletion and destruction of your personal data within the scope of article 7 of the KVKK and to request the correction of incomplete/incorrectly processed personal data to third parties to whom personal data are transferred; (vi) object to the emergence of a result against you due to being analyzed exclusively by automated systems, (vii) requesting compensation in case you suffer damage due to unlawful processing.
In order to exercise your aforementioned rights, you can send your applications in writing from your registered e-mail (KEP) address, with secure electronic signature and/or mobile signature or from your e-mail address that you have previously communicated to our Company and the email address that is registered in our Company’s system. To obtain detailed information, you can visit the webpage of the Personal Data Protection Authority.
Your request will be evaluated and concluded as soon as possible and in any case within the period specified in KVK Legislation.
In order for third parties to apply on your behalf, there must be a special power of attorney issued through a notary public on behalf of the applicant.
If the process for the evaluation and conclusion of your application requires a cost, our Company may charge the fee in the tariff determined by the Data Protection Authority.